The delivery cost for your order depends on the parcel's weight, dimension, and area of delivery. Therefore we can only request a shipping quote after the final package's size, quantity, and weight is determined. We have done our best to source the most cost-effective and reliable agent, and the price is calculated according to their tariffs. After you’ve completed your order, we will get a costing on shipping and send this invoice separately to you via email. Once we receive your courier payment, we will dispatch your order.
Please read more about shipping & delivery here.
Clay is a natural material that follows an unpredictable drying process that we cannot control or speed up; therefore, our average lead time is between 8 to 10 weeks. This time frame can be longer during winter months ( cold affects the clay's natural drying time ) and load shedding periods ( the firing process requires at least 13 uninterrupted hours to achieve the best results ). However, at NM Design, we do our best to complete our bespoke lights within the fastest possible time and will always inform you once the order is ready to be dispatched.